March 2025
ConnectWise PSA Sync & Monitoring Overhaul
March 30, 2025 — MAJOR FEATURE RELEASE: ConnectWise PSA Sync
After several months of work, we are happy to announce ConnectWise PSA Integration.
Major Features: Company/Location/Contact Sync, Alerting and Ticketing Bi-Directional Sync, automatic ticket creation in ConnectWise PSA from Controvo alerts.
Read more about the ConnectWise PSA integration →
March 27, 2025 — New Monitoring and Alerting Changes
Monitoring and Alerting Updates — Groups now selectable as Monitor targets, Near future ConnectWise PSA notification option, Preview Alert window updated.
Global Variables — Reorganized view, Updated Preview Alert window.
March 20, 2025 — Quality of Life Phone Changes for Troubleshooting
Phones — Added Copy Config File URL to options menu for phones to assist with phone reconfiguration.
March 10, 2025 — User Editable Monitors and Alerts
Finalized user editable monitors and alerts. Create/edit your own monitors, setup parameters (e.g. CPU Usage > 80%), apply alerts to 3CX PBXs. Email alerts based on triggers.
Monitors include: CPU Utilization, RAM Utilization, Network Latency, Ping Jitter, License Expiration, Disk Space Usage.