After months of intensive development and testing, we’re excited to announce that Controvo’s 3CX management platform is transitioning from our closed alpha phase to pilot program. This milestone represents a significant leap forward in our mission to transform how 3CX resellers and MSPs manage multiple client deployments.
The move from alpha to pilot phase signals that our multiple 3CX management solution has matured from proof-of-concept to production-ready platform. During our alpha testing, we’ve refined core features, validated our approach with real-world scenarios, and prepared our infrastructure to handle the demands of enterprise-level 3CX management.
For 3CX resellers who’ve been struggling with the complexity of managing dozens or hundreds of separate 3CX instances, this transition brings us one step closer to ending the dashboard chaos that consumes so much of your valuable time.
One of the most significant changes in our pilot phase is our migration from internal test environments to a robust enterprise cloud hosting platform. This transition addresses the scalability and reliability requirements that 3CX reseller management tools must meet to serve busy MSPs and growing reseller businesses.
Managing multiple 3CX systems requires infrastructure that never sleeps. When you’re responsible for monitoring hundreds of 3CX deployments across different clients, platform reliability becomes critical to your business operations.
Our new enterprise cloud architecture provides:
The infrastructure upgrade also enables advanced features like real-time monitoring across thousands of 3CX instances and automated policy deployment at scale—capabilities that weren’t possible in our alpha testing environment.
Recognizing that 3CX management platform security is paramount when handling multiple client environments, we’ve engaged with cybersecurity consultants to conduct comprehensive security validation and enhancement of our solution.
Our security consultant is performing detailed analysis of several critical areas:
API Security Architecture: Validating our agentless approach to 3CX integration ensures that we’re leveraging 3CX’s native APIs securely without introducing vulnerabilities.
Multi-Tenant Data Isolation: Ensuring complete separation between client data is crucial for any multi 3CX system management platform. Our consultant is validating that client configurations, monitoring data, and reporting remain completely isolated.
Access Control Systems: Reviewing role-based permissions, authentication protocols, and session management to ensure only authorized personnel can access specific client environments.
Based on preliminary consultant recommendations, we’re implementing several security enhancements for the pilot phase:
When you’re managing multiple 3CX management responsibilities for clients in healthcare, finance, or other regulated industries, security isn’t just important—it’s business-critical. A security breach in your management platform could impact dozens of client environments simultaneously.
According to Cybersecurity & Infrastructure Security Agency guidelines, managed service providers face unique security challenges because they become high-value targets for threat actors seeking to compromise multiple organizations through a single entry point.
Our security enhancement initiative directly addresses these concerns by ensuring that Controvo’s 3CX reseller management tool meets enterprise security standards from day one of pilot deployment.
The transition to pilot phase means we’re ready to work with select 3CX resellers and MSPs who want to experience the benefits of centralized 3CX administration in their real-world environments.
Our pilot program offers participants:
We’re looking for 3CX resellers who:
Our multiple 3CX management platform entering pilot phase includes these validated capabilities:
Policy-Based Configuration Management: Deploy standardized configurations across multiple 3CX systems with automated compliance monitoring.
Centralized Monitoring Dashboard: Real-time status monitoring for all client 3CX deployments with customizable alerting rules.
Historical Analytics and Reporting: Comprehensive reporting across your entire 3CX portfolio with CSV export for client billing and performance analysis.
Backup Monitoring: Automated tracking of backup status across all managed systems with immediate alerting for missed or failed backups.
The pilot phase represents the final step before general availability of our 3CX management platform. Based on pilot feedback and security consultant recommendations, we anticipate moving to full commercial release in Q2 2025.
This timeline allows us to:
If you’re a 3CX reseller tired of juggling multiple dashboards and manual configuration processes, our pilot program offers the opportunity to experience the future of multi 3CX system management today.
The transition from alpha to pilot represents months of development, testing, and security validation. We’re confident that Controvo will transform how you manage your 3CX client environments, giving you back time to focus on growing your business instead of maintaining separate systems.
Ready to eliminate 3CX management complexity? Contact our team to discuss pilot program participation and see how our 3CX reseller management tool can streamline your operations.
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